Member Movement
FY2027New Members (FY2027)
7
−8vs prior FY
Churned Members (FY2027)
142
+142vs prior FY
Renewal Rate (FY2027)
24%
−68%vs prior FY
Member Cohort Flow
Year-over-Year Retention Rate
Cohort Retention Curves
Avg Years Active
1–2 yrs
36
3 yrs
126
4+ yrs
150
Member Longevity Distribution