Terms of Service

Last updated: July 4, 2026.

1. Acceptance of these terms

These Terms of Service (the “Terms”) are an agreement between you and Give Lens (“Give Lens”, “we”, “us”) governing your use of the Give Lens application and website (the “Service”). By creating an account, joining an organization, or using the Service, you accept these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.

2. The Service

Give Lens provides giving and spend analysis for non-profit organizations: organizations upload donation activity exports and the Service produces dashboards, reports, and AI-assisted answers. The Service is under active development and features may change, be added, or be removed.

3. Accounts

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. Organization owners and admins control who belongs to their organization and what role each member holds.

4. Acceptable use

You agree not to:

• use the Service in violation of applicable law or these Terms;
• upload data you do not have the right to upload (see Section 6);
• attempt to access another organization’s data, probe or circumvent security controls, or disrupt the Service;
• resell, sublicense, or provide the Service to third parties except to your own organization’s members;
• reverse engineer the Service except where the law permits it despite this restriction.

5. Your data

Your organization owns the data it uploads to the Service, including donation records and any donor names or email addresses included in uploads (“Customer Data”). You grant us a limited, non-exclusive license to host, process, and display Customer Data solely to provide, secure, and support the Service. We process Customer Data only on your instructions as expressed through the Service, we do not sell it, and we do not use it to train AI models. Our subprocessors and privacy practices are described in our Privacy Policy.

6. Your responsibilities for uploaded data

Customer Data is collected by you from your donors and members, not by us. You represent and warrant that you have provided all notices and obtained all consents, permissions, and rights necessary under applicable law for us to process the Customer Data you upload for the purposes described in these Terms, and that your use of the Service with that data complies with your own privacy commitments to your donors and members.

7. Intellectual property

We own the Service, including its software, design, and content other than Customer Data. These Terms do not grant you any rights in the Service except the right to use it while these Terms are in effect. Feedback you choose to send us may be used to improve the Service without obligation to you.

8. Fees

The Service is offered as a paid annual subscription per organization, at the price shown on our pricing page. Subscriptions renew automatically each year unless cancelled before the renewal date. Payments are processed by Stripe; fees are non-refundable except where required by law. If we change the price, we will provide at least 30 days’ notice before the change applies to your organization, and continued use after that notice constitutes acceptance of the new price.

9. Third-party services

The Service depends on third-party providers (authentication, hosting, database, and AI inference) identified in our Privacy Policy. Their availability affects the Service, and their terms govern their own products.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Analytical outputs, including AI-generated answers, may contain errors and are not financial, tax, or legal advice; verify important figures against your source records before relying on them.

11. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and (b) our total liability arising out of or relating to the Service is limited to the greater of the amounts you paid us for the Service in the 12 months before the claim or 100 US dollars. These limits do not apply to your breach of Section 6, to either party’s gross negligence or willful misconduct, or to liability that cannot be limited by law.

12. Indemnification

You will defend and indemnify us against third-party claims arising from Customer Data or your breach of Section 6, and we will defend and indemnify you against third-party claims that the Service itself infringes their intellectual property rights, in each case provided the indemnified party gives prompt notice and reasonable cooperation.

13. Termination

You may stop using the Service at any time; organization owners can delete their organization, which permanently removes its data as described in the Privacy Policy. We may suspend or terminate access for breach of these Terms, with notice where practicable. Sections 5 through 12 and 14 through 16 survive termination.

14. Governing law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules, and disputes will be resolved in the state or federal courts located in Maryland.

15. Changes to these terms

We may update these Terms. If we make material changes, we will notify account holders through the Service or by email at least 14 days before the changes take effect. Continued use after the effective date constitutes acceptance.

16. Contact

A dedicated contact email address is being set up and will be posted here soon.